Privacy Policy

1. Who We Are

This policy explains how crownsocialplay.com ("Crown Social Play", "we", "us", "our") handles personal data in line with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. We are the data controller for personal data collected through this website. You can contact us about privacy at hello@crownsocialplay.com.

2. Information We Collect

Information you give us

• Your name, email address and message when you contact us.
• Any other details you choose to include in your message.

Information collected automatically

• Technical data such as IP address, browser type, device type and operating system.
• Usage data such as pages viewed, time on page and the website that referred you.
• Advertising click identifiers (for example, a Google Ads click ID) that tell us which advertising campaign brought you to our site.
• Your age-confirmation and cookie preferences, stored in your browser.

We do not knowingly collect special category data, and we do not collect any information about your gambling activity on third-party websites.

3. How and Why We Use Your Information

• To run and secure the website — legitimate interests.
• To respond to your enquiries — legitimate interests, or steps taken at your request.
• To understand how the site is used and improve our content — consent, where analytics cookies are used.
• To measure our own advertising campaigns — consent, where advertising cookies or identifiers are used.
• To comply with legal obligations — legal obligation.

4. Sharing Your Information

We do not sell your personal data. We may share limited data with:

• Hosting and technical service providers who help us run the website.
• Analytics and advertising providers, such as Google, where you have given consent.
• Game studios — demo games are loaded from the studio's own servers, which receive standard technical data (such as your IP address and browser type) needed to deliver the game.
• Authorities, where required by law.

5. International Transfers

Some service providers may process data outside the UK. Where they do, we make sure appropriate safeguards are in place, such as the UK International Data Transfer Agreement or an adequacy decision.

6. How Long We Keep Data

We keep enquiry emails for up to 24 months. Analytics data is kept in aggregated form for up to 26 months. Preferences stored in your browser remain until you clear them.

7. Your Rights

Under UK data protection law you have the right to:

• Access the personal data we hold about you.
• Ask us to correct inaccurate data.
• Ask us to delete your data.
• Restrict or object to our use of your data.
• Change your mind and revoke consent at any time, where we rely on consent.
• Ask for your data in a portable format.

To exercise any of these rights, email hello@crownsocialplay.com. We will respond within one month. You also have the right to complain to the Information Commissioner's Office at ico.org.uk.

8. Cookies

For details of the cookies and similar technologies we use, see our Cookie Policy.

9. Third-Party Websites

Our games are embedded from third-party studios, and we link to support organisations. Their own privacy policies apply to the data they process. Please read them before sharing any personal information.

10. Children

This website is intended only for adults aged 18 and over. We do not knowingly collect personal data from anyone under 18. If you believe a child has sent us personal data, contact us and we will delete it.

11. Changes to This Policy

We may update this policy from time to time. The "last updated" date at the top of this page shows when it was last changed.